Program EGOV 2004

Monday, 30 August 2004



Plenary Session I    

10.00 – 11.00

Chairing: Roland Traunmüller


The Austrian e-Government Initiative – Good Practice in Eastern Europe

Christian Rupp (invited); Austria


eGovernment as an enabler of public management reform: The case of Switzerland

Jean-Loup Chappelet; Switzerland



11.00 - 11.30                   Coffee Break



Plenary Session II

11.30 – 13.00

Chairing: Tom van Engers


Web Services and Value Generation in the Public Sector

Maddalena Sorrentino, Franceso Virili; Italy


Young People and E-Democracy: Creating a Culture of Participation

Ann MacIntosh, Zoë Masters, Ella Smith; United Kingdom


Information and Law in the Constitutional State

Ahti Saarenpää; Finland



13.00 - 15.00                   Lunch



Plenary Session III

15.00 – 16.30

Chairing: Ake Grönlund


Networked ICT to foster eDemocracy?

Peter Mambrey; Germany


Reduction of the administrative burden: an eGovernment perspective

Tom M. van Engers, Rex Arendsen; The Netherlands


Innovation needs in the e-government scenario: a survey

Antonella Longo, Mario A. Bochicchio, Maria Grazia Celentano; Italy



16.30 - 17.00                   Coffee Break



Parallel Sessions:


Session 1 A              e-Democracy

17.00 – 19.00

Chairing: Ann MacIntosh


The support for different democracy models by the use of a web-based discussion board

Øystein Sæbø, Hallgeir Nilsen; Norway


The Framework of e-Democracy Development

W. Chutimaskul, S. Funilkul; Thailand


PARMENIDES: Facilitating Democratic Debate

Katie Atkinson, Trevor Bench-Capon, Peter McBurney; United Kingdom


Integration of public information at the regional level - challenges and opportunities

Leon Bobrowski, Mariusz Buzun, Karol Przybyszewski; Poland



Session 1 B               Methods and Tools

17.00 – 19.00

Chairing: Ake Grönlund


A Social Shaping Perspective On An E-Governmental System(ic) Failure

Elisabeth Davenport, Keith Horton; United Kingdom


Rules, Norms, and Individual Preferences for Action: An Institutional Framework to Understand the Dynamics of E-Government Evolution

Ignacio J. Martinez-Moyano, J. Ramon Gil-Garcia; United States of America


Impact Analysis of Two World Custom Organization Technical Instruments - Customs Data Model and Unique Consignment Reference - on Customs Operations and Performance: Survey at 18 Customs Administrations

Juha Hintsa, Dietmar Jost; Switzerland and Belgium


E-Government: Pushing for Capabilities, Ignoring Values

Helle Zinner Henriksen, Kim Viborg Andersen, Amar Ahmed, Haukur Arnþórsson; Denmark



Session 1 C              G2G Collaboration I

17.00 – 19.00

Chairing: Euripides Loukis


An International Trade Negotiation Framework for E-Government

Sheng Zhang, Fillia Makedon, James Ford, Calliope Sudborough, Lin Ai, Sarantos Kapidakis, Vangelis Karkaletsis, Euripides Loukis; Greece


Supporting Inter-Administration Cooperation: The Approach

Mariangela Contenti, Alessandro Termini, Massimo Mecella, Roberto Baldoni; Italy


Digital building permit application: a feasibility study for a shared services solution in The Netherlands

Marcel Hoogwout, Robbin te Velde ; The Netherlands


Government Support for Energy Saving Projects

Michel R.Klein; France


Tuesday, 31 August 2004



Plenary Session IV 

10.00 – 11.00

Chairing: Carl Erik Moe


Information Integration or Process Integration? How to Achieve Interoperability in Administration

Ralf Klischewski; Germany


State of the art in e-Gov research – a survey

Ake Grönlund; Sweden



11.00 - 11.30                   Coffee Break



Plenary Session V

11.30 – 13.00

Chairing: Hans Jochen Scholl


Electronic services in a decentralized state

Ronald Leenes, Jörgen Svensson; The Netherlands


Electronic Government: Scope and Scale of Process Change

Hans Jochen Scholl; United States of America


The LEFIS Network

Fernando Galindo; Spain



13.00 - 14.00                   Lunch



Plenary Session VI  NSF-Delegation Panel on Government Research in the US

14.00 – 16.30

Chairing: Valerie Gregg and Roland Traunmüller


Digital Government Research in the US: An Introduction

Valerie Gregg (invited); United States of America


Overview of Research at the Digital Government Research Center

Yigal Arens; United States of America


Conditions and Measures of Success in Public Sector Knowledge Networks

Sharon Dawes; United States of America

Building a Domain-Specific Digital Library for Natural Resource Managers: in Partnership with the United States Forest Service

- Sponsored by the US National Science Foundation, Digital Government Program

Lois Delcambre; United States of America


Challenges, Opportunities, and Strategies for fostering transnational

collaboration on e-government research

Noshir Contractor; United States of America



16.30 - 17.00                   Coffee Break



Parallel Sessions:


Session 2 A              Policies and Strategies

17.00 – 18.00

Chairing: Antonio Alabau


Comparing models of e-Government policy form

Jordi Molas-Gallart, Puay Tang, Steve Flowers, Andy Davies; United Kingdom


E-Government Impacts at the American Grassroots: An Initial Assessment

Donald F. Norris; United States of America



Session 2 B               e-Voting

17.00 – 18.00

Chairing: Peter Mambrey


Levels of Difficulty in Introducing e-Voting

Alexandros Xenakis, Ann MacIntosh; United Kingdom


Implementation of Quorum-based Decisions in an Election Committee

Alexander Prosser, Robert Kofler, Robert Krimmer, Martin Karl Unger; Austria



Session 3 A              Process Management

18.00 – 19.00

Chairing: Ralf Klischewski


e-Government intermediation

Aljosa Pasic, Anne-Marie Sassen, Alicia Garcia; Spain


Comprehensive Process Management in Public Administrations – A Case Study

Silke Palkovits, Andreas Rapp; Austria



Session 3 B               Designing Web Services                                                                                                            

18.00 – 19.30

Chairing: Maddalena Sorrentino


Applications and Interfaces for e-Government

Thomas Müllner, Dominik Grimm; Austria


Modeling e-Government Service Workflows through Recurring Patterns

Giannis Verginadis, Dimitris Gouscos, Gregoris Mentzas; Greece


eGovernment Success Factors

Jörg Becker, Björn Niehaves, Lars Algermissen, Patrick Delfmann, Thorsten Falk; Germany



Session 2 C              Interoperability                                                                                                                          

17.00 – 19.30

Chairing: Maria Wimmer


Analysis of the Interoperability Frameworks in e-Government initiatives

Luis Guijarro; Spain


An overview of DC-based eGovernment Metadata Standards and Initiatives

Efthimios Tambouris, Konstantinos Tarabanis; Greece


Enterprise Architecture for E-Government

Beryl Bellman, Felix Rausch; United States of America


Security Requirements Engineering for eGovernment Applications: Analysis of current Frameworks

Christos Kalloniatis, Evangelia Kavakli, Stefanos Gritzalis; Greece


Semantic Lexicons for Accessing Legal Information

Maria-Teresa Sagri, Daniela Tiscornia; Italy


Wednesday, 1 September 2004


Plenary Session VII

10.00 – 11.00

Chairing: Ann MacIntosh


Evaluating e-Government: A Reflexion

Christine Leitner (invited); Austria


Change management in new EU  member states – the key factor of eDevelopment. “Cities on Internet” Association approach

Krzysztof  Glomb; Poland



11.00 - 11.30                   Coffee Break



Plenary Session VIII

11.30 – 13.30

Chairing: Tom van Engers


A Web-based System for Supporting Structured Collaboration in the Public Sector

Nikos Karacapilidis, Euripides Loukis, Stavros Dimopoulos ; Greece


Government Application Integration and Platforms for International G2G and G2C E-Government

Reinhard Riedl; Austria


Advancing the Government Enterprise Architecture -GEA: The Service Execution Object Model

Konstantinos Tarabanis, Vassilios Peristeras; Greece


Impact of e-Government interoperability in local governments

Norbert Benamou, Alain Busson, Alain Keravel ;  France



13.30 - 15.00                   Lunch



Parallel Sessions:


Session 4 A              e-Governance I

15.00 - 16.30

Chairing: Ann MacIntosh


Digital Divides Revisited: Towards a Model for Analysis

Annika Andersson; Sweden


An Integrated Framework for Analyzing Domestic and International Digital Divides

Chien-Chih Yu, Hsing-I Wang; Taiwan


Content Analysis of a Local Government Initiated Discussion Forum

Lasse Berntzen; Norway



Session 4 B               Services, Processes, General Assistance

15.00 - 17.00

Chairing: Ronald Leenes


Reorganisation of government back-offices for better electronic public services

Jeremy Millard; Denmark


Translating Customer-focused Strategic Issues into Operational Processes through CRM – a Public Sector Approach

Luciano Batista, Peter Kawalek; United Kingdom


Electronic Public Service Delivery: Exploring the Use of Focus Groups for Ex ante Program Evaluation

Eugène Loos; The Netherlands


An E-Government Interface for the Director-General – or: How to Support Decision Makers with an Electronic Chief Secretary?

Erich Schweighofer; Austria



Session 4 C              G2G Collaboration II

15.00 - 16.30

Chairing: Reinhard Riedl


G2G Collaboration to Support the Deployment of E-voting in the UK: a discussion paper

Alexandros Xenakis, Ann MacIntosh; United Kingdom


How to modernize the People Registration Process: Experiences in the leading e-Government project in Germany

Ullrich Bartels, Frank Steimke; Germany


Applying MDA Concepts in an e-Government Platform

A. Figueiredo, M. Mendes, A. Kamada, J. Borelli,  M. Rodrigues, L. Damasceno,  G. Souza, N. Tizzo; Brazil



16.30 - 17.00                  Coffee Break



Session 5 A              Empowering the Regions

17.30 – 19.00

Chairing: Luiz Antonio Joia


Presentation strategy of data analysis and knowledge for Web-based decision support in sustainable urban development

Marija Burinskiene, Vitalija Rudzkiene; Lithuania


What have we learned from the TANGO Arena for Regional Cooperation around E-Government in Southern Sweden?

Sara Eriksén, Annelie Ekelin, Pirjo Elovaara, Yvonne Dittrich, Christina Hansson, Jeff Winter; Sweden


The Diffusion of eServices in Danish Municipalities

Helle Zinner Henriksen; Denmark


Economies of Scale in eGovernment: Time for Evidence

Enrico Ferro, Marco Cantamessa, Emilio Paolucci; Italy


Session 5 B               e-Governance II

17.00 - 18.30

Chairing: Peter Mambrey


Explaining Successes and Failures of E-Government Implementation with Micropolitics

Angela Dovifat, Doreen Kubisch, Martin Brüggemeier, Klaus Lenk, Christoph Reichard; Germany


E-government in Australia: A Citizen’s Perspective

Hernan Riquelme, Passarat Buranasantikul; Australia


E-Government: A Strategy for deploying Social Security related Electronic Services

Christos Halaris, Giannis Verginadis; Greece



Session 5 C              ID-Management and Security

17.00 – 18.30

Chairing: Enrico Nardelli


Towards a Privacy Audit Programmes Comparison Framework

Kabouraki Konstantina, Gritzalis Stefanos, Moulinos Konstantinos; Greece


Securing E-Government

Sonja Hof, Peter Reichstädter; Switzerland


Trust and Security. Digital Citizen Cards in Poland

Bogusław Banaszak, Katarzyna Rodziewicz; Poland


Thursday, 2 September 2004



10.00 – 11.00

Chairing: Roland Traunmüller


Advancing eGovernment Research, Learning from eCommerce

Paul Timmers: European Commission – Directorate-General Information Society – eGovernment; Belgium



11.00 - 11.15                  Coffee Break



Plenary Session IX 

11.15 – 13.45

Chairing: Reinhard Riedl


Integration of Pre-existing Heterogenous Information Sources in Knowledge Management System

Witold Staniszkis, Edyta Kalka, Grzegorz Nittner, Eliza Staniszkis, Jakub Strychowski; Poland


Building bridges : Dublin Core metadata for government information

Makx Dekkers; Belgium


Public e-Procurement - determinants of attitudes towards adoption

Carl Erik Moe; Norway


An Unsuccessful G2G Endeavor in Brazil

Luiz Antonio Joia; Brazil


Reliable peer-to-peer access for Italian citizens to digital government services on the Internet

Franco Arcieri, Fabio Fioravanti, Enrico Nardelli, Maurizio Talamo; Italy



13.45 - 15.00                   Lunch



Parallel Sessions:


Session 6 A              Legal Aspects

15.00 - 16.30

Chairing: Fernando Galindo


Self-Regulation Model for E-Governance Legal Framework

Mindaugas Kiškis, Rimantas Petrauskas; Lithuania


A review of current e-government initiatives in Spain

Luis A. Sabucedo, Luis Anido; Spain


Legislative Policies of Tuscany Region Facing the Challenges of Information Society

Isabella D’Elia; Italy



Session 6 B               Change and Risk Management

15.00 - 16.00

Chairing: Ahti Saarenpää


FRAMES Towards Risk Modelling in eGovernment Services: a UK perspective

A. Evangelidis, A. MacIntosh, E. Davenport; United Kingdom


E-Governance: Some Performance and Quality Assurance Aspects

Nicolae Costake; Romania



Session 6 C              Trust in e-Government (experimental session)

16.00 - 16.45

Chairing: Ahti Saarenpää


Trust in E-Government cooperation

Noor Huijboom, Marcel Hoogwout; The Netherlands


Session 6 D              Technical Issues

15.00 - 16.30

Chairing: Volker Tschammer


Reducing the Integration of Public Administration Databases to Approximate Tree Matching
Nikolaus Augsten, Michael Böhlen, Johann Gamper; Italy


Software Acquisition based on Business Models

Peter Regner, Thomas Wiesinger, Josef Küng, Roland Wagner; Austria


Customer Support for Job Learning on Demand

Margit Scholl, Sabine Schröter; Germany



16.30 - 17.00                   Coffee Break



Session 7 A              Teaching and Empowering

17.00 - 19.00

Chairing: Fernando Galindo


Master Studies on e-Governance Administration: the First Experience in Lithuania

Arunas Augustinaitis, Rimantas Petrauskas; Lithuania


Educational Programs in e-Government –An Active, Practice- and Design-Oriented Network?

Pirjo Elovaara, Sara Eriksén, Annelie Ekelin, Christina Hansson , Monica Nilsson, Jeff Winter; Sweden


Teaching e-Government in Italy

Maria Angela Biasiotti, Roberta Nannucci; Italy


Qualification Requirements in E-Government: the Need for Information Systems in Public Administration Education

Siegfried Kaiser; Germany



Session 7 B               Workshop “Regional Developments in Global Connection“ I

17.00 – 19.00

Chairing: Wichian Chutimaskul



Using Web-Based Technology to Understand Citizen Preferences For Local Government Services

Mark D. Robbins, Bill Simonsen; United States of America


Evolution of Information Systems in Malaysia

Azlinah Mohamed, Syed Helmy Syed Abu Bakar; Malaysia


Law, knowledge and mobility in local planning

Jeff Winter; Sweden


The Challenge of Providing a Voter Registration System for Millions of Filipinos Living Overseas

Jose Luis Lacson , Kanta Matsuura ; Japan



Session 7 C              GIS I

17.00 – 18.30

Chairing: Konstantinos Tarabanis


Spatial Application Integrating Infrastructure

Luo Yingwei, Wang Wenjun, Liu Xinpeng, Wang Xiaolin, Xu Zhuoqun; China


Building eGovernment services over Spatial Data Infrastructures

J. Nogueras-Iso, M.A. Latre, P.R. Muro-Medrano, F.J. Zarazaga-Soria; Spain


Fire Service in Korea: Advanced Emergency 119 System based on GIS Technology

In-Hak Joo, Kwang-Soo Kim, Min-Soo Kim; Korea


Friday, 3 September 2004


Parallel Sessions:


Session 8 A              GIS II

10.00 – 11.00

Chairing: Mário Jorge Leitão


M-GIS — Mobile and Interoperable Access to Geographic Information

Jorge Cardoso, Artur Rocha1, Joao Correia Lopes; Portugal


Implementing Spatial Analyzer Module into a Distributed GIS-Application

M. Torres, S. Levachkine,  M. Moreno, R. Quintero, G. Guzmán; Mexico



Session 8 B               Workshop “Regional Developments in Global Connection“ II

10.00 – 11.00

Chairing: Josef Makolm


eGovernment policies, strategies and implementation: eGovernment in the federal country Belgium

Sabine Rotthier; Belgium


The Complex Nature of E-Government Projects: A Case Study Of Bhoomi, an Initiative in Karnataka, India

Rahul De, Chiranjib Sen; India



Session 8 C              G2G Collaboration II

10.00 – 11.00

Chairing: Euripides Loukis


A Web-based System for Supporting Structured Collaboration in the Public Sector

Nikos Karacapilidis, Euripides Loukis, Stavros Dimopoulos; Greece


The Challenge of inter-administration eGovernment

Gerhard Lutz, Gamal Moukabary; Germany



11.00 – 11.30                  Coffee break



Session 9 A              GIS III

11.30 – 13.30

Chairing: Mário Jorge Leitão


Political aspects of Spatial Data Infrastructures ?

F.J. Zarazaga-Soria, J. Nogueras-Iso, R. Bejar, P.R. Muro-Medrano; Spain


Public Discussion of Oporto’s Municipal Master Plan: An e-Democracy Service Supported by a Geographical Information System

Marco Amaro Oliveira, Alexandre Carvalho, Luís Bártolo; Portugal


Geographic Information and Public Participation in Environmental Decision-making

Henning Sten Hansen; Denmark


Using Open Source GIS in e-Government Applications

Cláudio de Souza Baptista, Fábio Luiz Leite Jr., Elvis Rodrigues da Silva, Anselmo C. Paiva; Brazil



Session 9 B               Workshop “Regional Developments in Global Connection“ III

11.30 – 13.30

Chairing: Bernhard Karning


Framework for the eGovernment jigsaw puzzle, a policy implementation of infra-e-service on national basis

Tibor Denes, Karl-Erik Andersson; Sweden


Composition of e-commerce and geographic information services for emergency management

José Poveda, Michael Gould, Carlos Granell; Spain


Initial experiments on the effectiveness of telephone access to government services

Laurens Cloete, Etienne Barnard, and Hina Patel; South Africa


Knowledge and Boundaries in eGovernment

Francesco Bolici; Italy



Session 9 C              Public Information

11.30 – 13.30

Chairing: Peter Reichstädter


Electronic access to public sector information: some key issues

Georg Aichholzer; Austria


Registers as Part of Back Office Integration: the Austrian Experience

Josef Makolm; Austria


Encoding of Public Records and Procedures in Electronic Registries

Georgia Prokopiadou, Christos Papatheodorou, Dionysis Moschopoulos; Greece


Demand and Supply of Public Information Online for Business: a Comparison of EU Countries and the US

Patrizia Fariselli, Olana Bojic, Julia Culver-Hopper; Italy



13.30 – 15.00                  Lunch



Session 10 A            Workshop “Regional Developments in Global Connection“ IV

15.00 – 16.30

Chairing: Georg Aichholzer


A Process Support System to Coordinate Societal Decision Processes

K.Nadia Papamichail, Ian Robertson; United Kingdom


A Generic Architectural Framework of Municipal Information Systems: A Vision

Siniša Nešković; Serbia and Montenegro


Trade Unions in E-Democracy

Laurence Favier, Joël Mekhantar ; France



16.30 – 17.00                  Coffee break



Session 11 A            Workshop “Regional Developments in Global Connection“ V

17.00 – 18.00

Chairing: Josef Makolm


Towards the idea of a one-stop-administration: Experiences from the reorganisation of the Register of Companies in Luxembourg

Fernand Feltz, Patrik Hitzelberger; Luxembourg


The Future of e-government: Collaboration across Citizen, Business, and Government

Dong-Hoon Yang, Seongcheol Kim, Changi Nam, In-gul Lee; Korea